Introduction
Welcome to Wikcom. By subscribing to our telecommunications services, you agree to the following terms and conditions. Please read them carefully. These terms constitute a legally binding agreement between you (the “Customer”) and Wikcom (“Company,” “we,” or “us”).
1. Services Provided
1.1 Scope of Services: Wikcom provides a variety of telecommunications services, including but not limited to mobile phone services, internet services, and digital communication solutions.
1.2 Service Availability: Services are provided subject to availability and operational limitations. Service interruptions may occur due to maintenance, upgrades, network issues, or other reasons beyond our control.
2. Customer Obligations
2.1 Accurate Information: Customers must provide accurate and complete information when subscribing to our services and keep their account information up-to-date.
2.2 Compliance: Customers must comply with all applicable laws, regulations, and Wikcom policies when using our services.
2.3 Usage Restrictions: Customers may not use our services for any unlawful purpose or in any manner that disrupts or damages the network or infringes on the rights of others.
3. Billing and Payment
3.1 Fees and Charges: Customers agree to pay all applicable fees and charges for the services provided by Wikcom, including any applicable taxes and surcharges.
3.2 Billing Cycle: Billing cycles are typically monthly, and payment is due by the date specified on the invoice.
3.3 Late Payments: Late payments may incur additional charges. If payment is not received within the specified time, we may suspend or terminate services.
4. Termination and Suspension
4.1 Customer Termination: Customers may terminate their services by providing written notice to Wikcom. Termination will be effective at the end of the current billing cycle.
4.2 Company Termination: Wikcom reserves the right to terminate or suspend services immediately if the Customer violates these terms and conditions or if required by law.
4.3 Effect of Termination: Upon termination, any outstanding balances on the account must be settled immediately.
5. Privacy and Data Protection
5.1 Privacy Policy: Wikcom is committed to protecting your privacy. Our Privacy Policy, which is incorporated by reference into these terms, explains how we collect, use, and protect your personal information.
5.2 Data Security: We employ various security measures to protect your data. However, we cannot guarantee absolute security and are not responsible for any unauthorized access to your data.