Introduction
Wikcom Ltd (“Wikcom”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Company Information
Wikcom Ltd is a company registered in England and Wales.
Company Name: Wikcom Ltd
Company Number: 13178384
Registered Office: 11–17 Fowler Road, Hainault Business Park, IG6 3UJ
Email: info@wikcom.com
2. Information We Collect
We may collect and process the following data:
a) Information you provide
Name
Email address
Phone number
Company details
Service requirements or enquiries
b) Technical data
IP address
Browser type and version
Device information
Website usage data (including pages visited and interaction data)
3. How We Use Your Information
We use your information to:
Respond to enquiries and service requests
Provide and support telecommunications services
Manage client relationships and communications
Improve our website, services, and user experience
Maintain network performance, integrity, and security
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Legitimate interests — to operate, improve, and secure our services
Contractual necessity — to provide services requested by you
Consent — where required (e.g. marketing communications)
5. Data Sharing
We may share your information with:
- Telecom carriers and network partners where required for service delivery
- Service providers and contractors supporting our operations
- Regulatory or legal authorities where required by law
We do not sell or rent your personal data to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure systems and infrastructure
- Access controls and restricted data access
- Monitoring and protection of network activity
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, regulatory, and contractual obligations
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
To exercise your rights, please contact: info@wikcom.com
9. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can manage or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to external websites. Wikcom is not responsible for the privacy practices or content of such websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page.
12. Contact Us
f you have any questions about this Privacy Policy or how your data is handled, please contact:
Wikcom Ltd
Email: info@wikcom.com
Address: 11–17 Fowler Road, Hainault Business Park, IG6 3UJ