Introduction

Wikcom is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telecommunications services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, use our services, or communicate with us. This information may include:

  • Name
  • Address
  • Email address
  • Telephone number
  • Payment information
  • Service usage details
  • Any other information you choose to provide

Automatically Collected Information

When you use our services, we may automatically collect certain information about your device and usage. This information may include:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed directly before and after accessing our services
  • Network and device information

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your interactions with our website and services. Cookies are small data files stored on your device that help us improve our services and your experience.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process transactions and manage billing
  • Improve, personalize, and expand our services
  • Communicate with you, including for customer support
  • Send you marketing and promotional communications
  • Monitor and analyze usage and trends
  • Comply with legal and regulatory requirements
  • Prevent fraudulent or illegal activities

Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, contractors, and service providers who perform services on our behalf.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • To Protect Our Rights: We may disclose your information to protect and defend our rights or property, and to prevent fraud and illegal activities.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and obtain a copy of your personal information
  • The right to correct any inaccuracies in your personal information
  • The right to request the deletion of your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Wikcom
11-17 Fowler Road, Hainault business park

IG6 3UJ
Email: info@wikcom.com
Phone: 02039419446

Effective Date: 2021